➤ Control the entire relationships with existing clients on a personal basis.
➤ Delve into the client’s products, user base, and Key Performance Indicators.
➤ Direct clients to achieve tangible KPIs and insights, and provide Case Studies.
➤ Identify needs and feedback from customers, and work closely with the product team to improve our offering.
➤ Acquire a thorough understanding of the Copilot.cx platform offering, usage, and reporting.
➤ 3+ Experience in CS, AM, or other related fields.
➤ Familiarity with Engagement platforms, Connected Consumer Electronics, or Media and PPC
➤ Independent and team-based problem-solving and decision-making abilities.
➤ Proficiency in diplomacy under pressure and prioritization.
➤ Strong analytical and communication skills.