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Cracking the Code to Customer Satisfaction: Customer Experience (CX) is Only Half the Story

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Zvi Frank

Jun 2000, 2020

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The latest stories from Copilot.cx

Explore the latest news from the world of smart technology, with advice and inspiration to help optimize user engagement for your brand.

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Why Matter Actually Matters

For quite some time, the IoT world is expecting the launch of Matter, formerly known as CHIP. And the question is: Why is anticipation so high?

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The Surprising Rise of Consumer Electronics Product Returns

The number of returned products is on the rise as consumer behavior shifts further away from traditional retail to online shopping.

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Consumer Electronics Marketing Manager — How To Get Outstanding Amazon Ratings?

The trend of creating ‘smart’ devices is still going strong.

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