Frequently Asked Questions
Is there a limit to the number of events I can track?
No! Copilot.cx was built for IoT devices with large quantities of events in mind. Your license enables you to track an unlimited number of events.
Am I limited to the number of emails or in-app messages I send?
No. Copilot.cx does not limit the number of messages sent to customers.
How does Copilot.cx count devices towards my license quota?
Copilot.cx license is based on the number of unique IoT devices connected to it, identified by serial number or mac address.
Does Copilot.cx identify user-device relationships?
Yes! Copilot.cx tracks household relationships which may contain many users and many devices associated under each household.
