Guides
Guides for connected product makers
Chipsets, radios, standards and subscriptions. We read the specs so you can skim the tables. Every guide cites official sources and shows when it was last reviewed.
Standards
Matter, Zigbee, Z-Wave and friends. Which ones your product should speak, and why.
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Should your product support Matter? A guide for device makers
What Matter is, how it compares with Zigbee, Z-Wave and Thread, and a checklist for deciding. Read the guide -
Zigbee vs Z-Wave: a comparison for device makers
How Zigbee and Z-Wave compare on bands, mesh, range, certification and setup. Read the guide
Connectivity
How your device talks to the world, and to the phone in your customer's hand.
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Wi-Fi for connected products: generations, bands and setup
Wi-Fi 4 to Wi-Fi 7, 2.4 vs 5 GHz and HaLow, and why band choice shapes setup success. Read the guide -
Bluetooth LE vs Wi-Fi vs Thread for device onboarding
How each shapes device setup, what needs a hub or border router, and a checklist to choose. Read the guide
Chipsets
The silicon inside your device, compared without the sales pitch.
Cameras and subscriptions
Storage, plans and the trade-offs behind them.
Selling and support
What happens after the box ships: where you sell, and how you answer the people who bought it.
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D2C for consumer electronics brands: pros, cons and hybrid models
Pros, cons, channel conflict and hybrid models, and how to own the post-purchase relationship anyway. Read the guide -
Replying to reviews on Google Play, the App Store, Amazon and Walmart
Platform rules, a triage checklist, safe reply patterns and AI auto-reply risks. Read the guide
Your device is smart. Your post-purchase app can be too.
Copilot.cx gives device brands their own app for setup, support and engagement, whatever platform the product runs on. If a guide got you thinking about what comes after the sale, we are happy to talk it through.